What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?
Check-in is at 14:00 and check-out is by 11:00.
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Grand Hotel Excelsior Port Royal, Kingston
75US$
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Key details
About the Hotel
1 Port Royal Street,
Kingston,
Jamaica,
JMAKN05,
Saint Andrew
- Near The Waterfront
Nice
6.4
7.1
2.4
Loved by guests
"The property has a pool, a bar, offers continental breakfast, it offers nice views."
"Eating by the marina was lovely, and the view of the city across the Harbour made it all that better."
"Really nice renovations going on. Close to the airport."
Grand Hotel Excelsior Port Royal features an
Rooms & Amenities
Rooms at Grand Hotel Excelsior Port Royal include
Dining Options
The onsite fine-dining restaurant,
Leisure & Services
Leisure facilities include an
Location & Transportation
Grand Hotel Excelsior Port Royal is conveniently located
“Grand Hotel Excelsior Port Royal features a unique beachfront location, making it a relaxing place to enjoy fine dining with ocean views; plus, its private marina caters to boating enthusiasts. The daily complimentary evening reception and family-friendly amenities such as children's menus make it a welcoming option. I think this hotel has potential, even if it has some points to improve.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
195 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Double Room Two Double Beds
2 persons
360 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Deluxe Double Room
2 persons
260 sq. feet
1 King-size bed
Coffee machine
Bathtub
room details
Superior King Room
2 persons
360 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Private beach
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Karaoke
- Sun terrace
- Garden area
Room features
- Free Wi-Fi in rooms
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
At Grand Hotel Excelsior Port Royal, dining is a delightful experience with a mix of oceanfront elegance and a vibrant bar scene. Guests can indulge in a refined atmosphere at the beachfront culinary gem or unwind with refreshing drinks, all while soaking in the beauty of the surrounding gardens and ocean views.
Location
1 Port Royal Street,
Kingston,
Jamaica,
JMAKN05,
Saint Andrew
Map view
1 Port Royal Street,
Kingston,
Jamaica,
JMAKN05,
Saint Andrew
City landmarks
Landmark
Fort Charles
2.9
mi
Landmark
Port Royal
2.9
mi
Landmark
Fort Charles Main Building
2100 ft
Landmark
Nelson's Quarter Deck
2100 ft
Landmark
Walkers Line
2300 ft
Landmark
The Victoria Albert Battery
2400 ft
Landmark
The Royal Artillery Store “Giddy House” 1888
2400 ft
Landmark
Giddy House
2.9
mi
Landmark
Naval Cemetery
3200 ft
Island
Rackhams Cay
1.0
mi
Landmark
Cagway Bay
1.1
mi
Beach
Fort Rocky Beach Cleanup with JET
1.4
mi
Landmark
Fort Rocky
1.5
mi
Island
Lime Cay
2.0
mi
Island
Port Royal Cays
2.0
mi
Landmark
Lime Cay Beach
2.0
mi
Landmark
Fort Morgan
2.9
mi
Landmark
Port Royal Harbour
2.9
mi
Landmark
Sunken Pirate City
2.9
mi
Landmark
Fort James
2.8
mi
Landmark
Fort Rupert
2.9
mi
Landmark
Fort Walker
2.9
mi
Landmark
The Old Goal
2.9
mi
Landmark
Chocolata Hole
2.9
mi
Landmark
Old Gaol House
2.9
mi
Landmark
St Peters Church
2.9
mi
Landmark
Morgan's Line
2.9
mi
Nearby
40 New St
Fisherman's Tavern
100 ft
Fort Carlisle
1000 ft
Caribbean Maritime University
2000 ft
Restaurants
Gloria's Top Spot
1400 ft
Foreshore Rd
Why Not on the Dock
2.9
mi
Restaurant
Gloria's Seafood
2.8
mi
15 Foreshore Rd
Gloria's Port Royal
1600 ft
Restaurant
Explore Kingston
Explore Port Royal
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Abraham
United States,
February
2025
6.8/10
The hotel offers a peaceful atmosphere with beautiful views of the bay and mountains, making it quite relaxing. The staff were mostly pleasant, and the complimentary breakfast was enjoyable. However, some aspects left room for improvement, particularly the service speed in the restaurant and limited dining options. Additionally, the lack of ATM facilities and management communication was frustrating.
Rooms
7.0
The room I stayed in was clean and spacious but lacked a few basic amenities like a waste basket, which was a bit inconvenient.
Service
6.0
While some staff members were extremely helpful and friendly, like Adeka, others could definitely use some training in customer service.
Location
8.0
The hotel's location is tranquil and provides a beautiful view of the harbor, making it ideal for those looking for peace and serenity, though it's quite far from downtown and other amenities.
Dining
5.0
Dining service was surprisingly slow for a quiet time, and the menu options were somewhat limited, mainly featuring local dishes.
Facilities
8.0
The hotel facilities were decent, and I appreciated the 24-hour pool access, which added to the overall relaxation experience.
Jonathan
United States,
January
2025
7.0/10
Rooms
Service
Location
Dining
Facilities
Walter
United States,
December
2024
5.0/10
I was really disappointed during my stay. While the hotel itself was clean and my room was comfortable, the service left a lot to be desired. The staff seemed uninterested, and the lack of amenities like an ATM was frustrating. It's a shame because the location offered a quiet retreat, but without better service, I wouldn't recommend it.
Rooms
7.0
The room was clean and comfortable, though it could have used better amenities, like a fridge and working TV.
Service
5.0
Unfortunately, the service was lacking; the staff seemed rude and uninterested in assisting.
Location
5.0
The hotel is in a quiet area, but it's far from anything convenient, and a car is necessary to get around.
Dining
5.0
Dining was challenging since the bar/restaurant was a separate operation, requiring trips back to the room for payment.
Facilities
5.0
The facilities were okay, but improvements are needed, such as more attention to maintenance.
Marie
United States,
December
2024
5.0/10
My recent stay at this hotel was quite underwhelming. I booked it expecting a bit of luxury, especially paying over $400, but it felt far from that. The rooms were not only small and dirty but also filled with the noise of outdated air conditioning that barely worked. The service was okay, but they seemed overwhelmed and rigid with check-in times, which doesn't help when you're tired from travel. Overall, the location is appealing, but the facilities and the dining options really need significant improvement to justify the price.
Rooms
5.0
The rooms were small, dirty, and had an unpleasant smell. Basic necessities like soap, shampoo, and towels were lacking. The air conditioning made noise but didn't cool effectively.
Service
6.0
Service was somewhat helpful, although they stuck rigidly to check-in times and we had to wait in an uncomfortable corridor. They did transfer us to a better room without much fuss, which was appreciated.
Location
7.0
The hotel is in a potentially good location, away from the busy parts of Kingston, and offers lovely views in the morning. But the infrastructure is dated and detracts from the experience.
Dining
5.0
Dining was very basic with limited choices, and breakfast options were quite unimpressive.
Facilities
5.0
The pool area was unclean and didn't look inviting. It needs better maintenance to be enjoyable.
Henry
United States,
December
2024
7.4/10
This hotel is a tropical paradise with a beautiful pool and friendly staff. The amenities are top-notch, making for a comfortable stay. However, noise from the night club next door can make it hard to sleep, and there were issues with room maintenance during my visit.
Rooms
7.0
The rooms are spacious and clean, but I experienced some issues with the air conditioning not working properly at times.
Service
8.0
Service was friendly and accommodating, but I did face some challenges getting assistance during peak hours.
Location
7.0
The hotel is situated near the beach, which is lovely, although it's also close to some industrial areas which detracts a bit from the overall atmosphere.
Dining
6.0
Dining options were quite varied and offered a taste of the local flavors, though some dishes were hit or miss in terms of quality.
Facilities
9.0
The facilities are excellent, especially the pool area which is well-kept and ideal for relaxation.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Grand Excelsior Port Royal provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of rooms:
74
Former name
Morgan's Harbour
FAQs
About Grand Hotel Excelsior Port Royal
How far is Grand Hotel Excelsior Port Royal from Norman Manley International Airport?
The hotel is 5 km from Norman Manley International Airport, approximately a 7-minute drive.
Is parking available at Grand Hotel Excelsior Port Royal?
Public parking is available on-site free of charge without the need for a reservation.
What types of dining options are available at Grand Hotel Excelsior Port Royal?
The hotel features two on-site restaurants: Quartemaine, serving seafood, and the casual Red Jack restaurant located on the water.
What amenities are included in the rooms at Grand Hotel Excelsior Port Royal?
Rooms include free Wi-Fi, a flat-screen TV, an iPod docking station, and a large private bathroom with premium toiletries.
Does Grand Hotel Excelsior Port Royal have a fitness center?
Yes, the hotel includes a fitness center for guests.
Are there any outdoor recreational opportunities at Grand Hotel Excelsior Port Royal?
Guests can enjoy an outdoor swimming pool and activities like snorkeling and fishing through the tour desk.
Is breakfast available at Grand Hotel Excelsior Port Royal?
A complimentary breakfast buffet is served daily.
What are the key highlights of Grand Hotel Excelsior Port Royal?
Highlights include a beachfront location, outdoor swimming pool, full-service marina, and multiple dining options.
What languages are spoken by the staff at Grand Hotel Excelsior Port Royal?
The staff is proficient in multiple languages, including English.
Are there any historical sites near Grand Hotel Excelsior Port Royal?
Nearby historical sites include Fort Charles (5 km) and Giddy House (5 km).
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